Knowledge Management System for Public Health - MyAssignmenthelp

Question: Discuss about theKnowledge Management System for Public Health. Answer: Introduction: The process of creating, managing and sharing the knowledge and information of an organization in order to make best use of its knowledge and create competitiveness in the market is known as the knowledge management. As commented by Aggestam, (2015), knowledge management is the way the organizations achieve its objectives by the means of using the best knowledge and resources available to them. Knowledge management is utilized in the field of business administration, information system including the computer science, public health and other related public property (Park Lee, 2014). The aim of this report is to consider the knowledge management theories and align the same with the case study. From the case study, it has been found that the Brazilian Agricultural Research Corporation, the research, development and innovation institute that supports the agriculture sector has been incorporating the knowledge management system as a part of their strategic planning process (Torres et al. , 2011). In order to claim this particular approach, this report shall highlight the important knowledge management theories that are related to the organizational functions. Literature Review Based on Themes: The Concept of Knowledge Management: As stated by Wang, Noe and Wang, (2014), knowledge management is actually the fundamental means of creating a sustainable competitive advantage in the market where the organization operates. With the betterment in the technological innovations, it has become easier for the organizations to carry out their organizational activities in a simpler way. In fact, in the view point of Khodakarami and Chan, (2014), in the recent time, companies have been found to more depend on the technological perspective only rather than other forms of resources. Thus, knowledge management is actually the means of showing the internal culture of the organization and the way the organizations operates and functions. In the view point of Dumais et al., (2016), knowledge management comes from three main forms. These are explicit, implicit and the tacit. The organizational products that are in tangible forms are the explicit resources, whereas those products that are actually services are the implicit form of product. Importance of Trust and Confidentiality in Knowledge Management: Knowledge management also talks about the trust and governance that is a vital part of the major organizations. As argued by Laudon and Laudon, (2013), organizations are often found to open up their opportunity for governance in order to exchange their thoughts and governance with other organizations. Thus, there is a concept of sharing the information and other vital components that are needed for the purpose of carrying out organizational activities. Inter-firm collaboration actually results in a collaborative form of relationship that opens up better opportunities that needs to be shared among the two or more organizations in collaboration. In this respect, it has to be understood that at mere times, conflicts also take place between these organizations. However, there remains a contractual agreement among them that eventually helps to build a better relation with the other organizations. In this respect, Baskerville and Wood-Harper, (2016) commented that trust and knowledge are the two most essential components of the knowledge management. In fact Baskerville and Wood-Harper, (2016) pointed out that the level of trust that each organization has also contributes to the competitive advantage of the organization. It is when the knowledge shared by the two organizations are effective enough, there remain the possibility that both the organizations would actually transfer their knowledge and present an efficient outcome that would automatically surpass the extreme competition in the market (Torres et al., 2011). In more general way, the sharing of the knowledge depends on the knowledge Torres et al., 2011management sharing team. For the same purpose, a number of management tools, designs and the general business processes are used in order to understand the present market situation and to work accordingly. Review of Knowledge Management System: Knowledge management system has been referred to any kind of IT system that stores and retrieves the knowledge and data and helps to improve collaboration between the various organizations. The aim is to locate knowledge sources and find out the hidden knowledge and the repositories that actually captures the knowledge of the organization and enhances knowledge management process. In this respect, Holtshouse, (2013) commented that the concept is rather vague as the process constitute of certain elements that hinders the confidentiality of the firm and thus, drawing a line of consensus is rather difficult or challenging. Embrapa has been suffering from the intense competition in the market and has also been facing major issues internally. In such cases, the organizations have to suffer. However, it has to be understood that in the recent time, all the major organizations are much depended on the technological perspective only because in this way the work of the organizations becomes e asier and there remains better opportunities to combat against the increasing competition in the market (Haimes, 2015). From the case study, it has been evident that not only technology based organizations but for the purpose of research activities as well considering the economic, social and the ecological values of the market where this institute works. Embrapa has been using the knowledge management procedure to carry out their business activities. Fig: Embrapas knowledge management model (Source: Torres et al., 2011) The knowledge management system also has the problems and failure factors. As commented by Hislop, (2013), we have found that very often organizations are not given proper notification on the introduction of a new system. People working for the organization often have to face such problems because they remain completely unaware of the entire thing. This creates a kind of mis management in the particular organization because implementing the same knowledge and using it, is not the actual solution to the problem but the people should be informed at a priority basis (Hislop, 2013). Knowledge management system requires the mapping the social networks as well in an informal channel as well. As evident from the case study that there has been a change in the contemporary organizational culture and structure as a result of the advent of the knowledge management system, it is more likely that the organization would take better imitative towards involving knowledge management system in the org anizational activity (Torres et al., 2011). The idea is to connect the people together and create a social community among the members (Galliers Leidner, 2014). This form of the organizational activity is known as the social network analysis. This is done in groups and identifies the pattern of groups and subgroups involve in the project. This community is known as the mapping community. Stages of Organizational Maturity The knowledge management system is also largely related to the organizational maturity level as well. According to the APQCs KM maturity, the complete process of the organizational maturity takes place in five levels. These are: Level 1: Growing awareness: In the situation of the agriculture research, it has been found that there is a need of involving knowledge management in the organization because of the extreme pressure from the market (Khodakarami Chan, 2014). A profound change in the organizational activities mainly the manufacturing process has lead to the situation where considering the inclusion of the knowledge management system was the only hope. Level 2: Localized and repeatable practices: The idea of introducing knowledge management system in the organization it is to involve innovative process and increase the production of the organization. It has been found them in the region there has been revolutionized agricultural practices does the need of introducing knowledge management system was felt (Torres et al., 2011). Level 3: Common process and approaches: This innovative approach was common and in fact it was already utilized in many firms in the developed countries (Becerra-Fernandez Sabherwal, 2014). The master plan behind this innovative approach is to increase the communication between the stuffs of the organization and create a better infrastructure that would automatically help in managing the overall organizational activities. Fig: APQCs KM maturity (Source: Becerra-Fernandez Sabherwal, 2014) Level 4: Measured and adaptive: As commented by Haimes, (2015) the idea of introducing innovative knowledge management system in an organization would be adaptive among the staffs working for the farm and the results should also be measurable. The idea adapted by this firm was very beneficial because it would definitely increase the productivity of the organization because with the introduction of this innovative idea it was found that the staff could easily communicate with each other and any kind of problem related to the business activity could be resolved in limited time (Torres et al., 2011). Level 5: Continuously increasing: Ultimate point to be considered for this innovative idea is that there should be a continuous increase in the productivity of the business activities. In fact it has been clearly evident that the organization could easily come across with other organizations or other important people (Torres et al., 2011). This way the overall organizational activities were achieved and the introduction of knowledge management system was successful. Critical Discussion: With the knowledge gained from the discussion of the major theories and models of knowledge management system, it can be said that the advent of the information technology has increased to a large extent and major organizations are using this in order to achieve their organizational objectives. Holtshouse, (2013) commented that, there is no doubt that the organizations are benefitting largely by involving technological and information perspective in their business activities. However, many organizations are also found to suffer from the same because of inadequate or lack of the communication process among the internal staffs of the organization. Thus, the technological advancement adopted at Embrapa is indeed the best suitable solution. However, as point out by Galliers and Leidner, (2014), since the organizational practice is moving more towards global structure in order to aim at connecting the world, the inclusion of the technology in the business operations is indeed important. A s argued by Laudon and Laudon, (2013) that the community approaches are changing. The idea is to translate the idea into action. The knowledge cannot be kept as customary but it should be depended on the basis of the community practice. Thus, the knowledge action duo should be placed side by side in order to achieve better results in the business perspective. In fact, the corporate culture is created in a way that supports the new method with which the organization works. The organizations are taking the approach of joint ventures or community practice to support their respective business objectives. Thus, there are major benefits of practicing community based business activities. The idea of artificial intelligence is not new and although many organizations find the role of the artificial technology to be really confusing, it is still have becoming a major part of the life for the major corporate people. Any kind of business operation based on the artificial intelligence is creating a major concern related to the reasoning and knowledge based activities. It has been clearly stated in the case study that one needs to protect the technological and innovative properties of an organization. Machine learning has become an easier way of dealing with complicated situation of the organizational activities. In the view point of Hislop, (2013), the architecture of the organizational structure and culture has been changed due to the advent of the system thinking. Conclusion: A detailed analysis on the importance of knowledge management and knowledge management system in an organization has been carried on in this report. Several theories of knowledge management have been discussed. At the same time a critical analysis of the case study has also been done. It has been found that many organizations are incorporating knowledge management system in their regular organizational structure and changing the organizational culture likewise. The system could easily be regarded as one of the reasons behind the success of the organization. There is no doubt that advancement in technology is creating a new sphere for the organizations and the people who are working to compete with the increasing competition in the market. It can be rightly said that knowledge management system and incorporation of information technology is the only possible way of achieving better position in the market. References: Aggestam, L. (2015). 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